Having trouble with your WordPress website? We provide fast support to fix bugs, hacking issues, crashes and slow performance, backed by the expertise of one of France’s leading WordPress agencies.
Our responsive and available team prioritises each request and is ready to step in as quickly as possible.
Our comprehensive support service goes beyond troubleshooting. We can also provide expert advice and carry out minor improvements to optimise your website’s performance.
Benefit from our team’s technical expertise: for more than 13 years, we have been providing fast troubleshooting services for all types of WordPress websites, including WooCommerce stores.
At Youdemus, every problem has a solution!
[Video] Les Jus PAF client testimonial - WooCommerce troubleshooting
Introduction
Hi, I’m Victor, E-commerce and Marketing Manager at Pépite. We produce and distribute organic, cold-pressed fruit and vegetable juices and shots.
Day-to-day support
You’re generally very available, responsive and quick to carry out the work, especially when it comes to small improvements or support tickets.
It’s also great to see how well you adapt to our environment and our website, working seamlessly with what is already in place. That’s something we really appreciate on a day-to-day basis.
The benefits
As an E-commerce and Marketing Manager, my responsibilities are very broad, and knowing that you’re there to support us gives me much greater peace of mind. That’s a real advantage. The service is accessible and human. So yes, I would definitely recommend you.
[Video] Thotis Média client testimonial - Support for a high-traffic WordPress website
Introduction
My name is Thibaut Arnoult, I’m 28 years old and Co-founder of Thotis, a media company and free platform helping young people make decisions about their education and career paths.
Today, the platform attracts more than 6 million visitors per year. We have an agreement with the French Ministry of National Education and more than 800,000 followers on social media. We are currently a leading digital career guidance platform in France.
Why did you look for a service provider?
We realised that we were a growing media company, working with the Ministry and attracting an increasing audience, and that we could no longer continue handling the technical side ourselves.
So we decided it was time to find an established professional provider.
That’s when we came across Youdemus. We looked at your Google reviews and your website, then I gave you a call and immediately got an answer.
That was when we thought: “OK, they seem responsive.”
You sent me a quote within the hour, and shortly afterwards the website was back online. We really appreciated your responsiveness.
Emergency support
What impressed me most about working with you was how you handled real emergencies, when the website was completely down.
Having someone tell you: “OK, we know what the problem is and we know how to handle it,” is reassuring, especially when they deliver on that promise.
By the next day, or sometimes within just a few hours, everything was operational and working properly again. That was extremely reassuring for us.
Recommendation
I definitely recommend Youdemus’ services.
Firstly, because these issues need to be taken seriously. Cybersecurity incidents, website problems and maintenance issues can happen to anyone.
Secondly, because your service has been excellent, both when dealing with urgent situations where a website needed to be brought back online and when advising us on innovation.
I would strongly encourage anyone running a website who thinks, “Everything is fine for now, it’s still working,” to put their trust in experts.
